CUSTOMER SERVICES

Laboratory Services

Customer Services Activities

• PET Scientific and technical consulting
• Effective Technical Support at customer premises on 24 hours notice
• Regular Analytical QC Lab services
• Tailor-made training on PET and downstream processes upon request
• Packaging development in collaboration with the customer-R&D

Customer Services:

• We follow a systematic approach in order to satisfy the needs and expectations of our customers in a totally reliable environment
• We boast a highly customer-oriented vision
• We have an extremely experienced personnel and a cutting edge technical approach

In order to know the customer needs:

• We constantly update the databases
• We make regular customer visits upon confirmed schedules
• We evaluate corporate services and areas of improvements
• We conduct annual customer surveys as a strategic planning tool

Knowledge and expertise originate from:

• PET and Injection molding processes based on SQC-SPC tools consist our daily job
• In depth know-how of plastic industry
• Cooperation with Global leaders of the Petrochemical sector
• Specialized technical consultants
• Continued Training